Experienced VDI Operations Specialist (Citrix)


Udlandet (øvrige)

Experienced VDI Operations Specialist (Citrix)

We are looking for experienced VDI Operations Specialist to join the VDI Operations operating a complex setup across customers and technologies. Our aim is to give our customers the best possible service and ensuring that our customers’ Citrix and VMware solutions are running smoothly. The main technologies we use are Citrix XenDesktop / XenApp (various versions from 4.5 to 7.8), PVS, Netscalers and some VMware.

Your responsibilities as VDI Operations Specialist

You will be responsible for a broad range of tasks, including:

• 1st and 2nd level support

• Incident handling

• Documentation

• Problem identification and analysis

• Implementing system optimizations

• Identifying, maintaining and performing periodic tasks on system environments

Work will be mainly placed during normal business hours from Monday to Friday, but the team also handles daytime shifts on weekends and have on-call duties (both on a rotating schedule). The on-call duties are placed during normal business hours from Monday to Friday. Expect one weekend duty at NNIT location every other month. Apart from that a limited amount of work outside normal working hours should be expected, due to maintenance and upgrade of customer environment.

You will join VDI Operations team

VDI Operations operate 24*7 and you will be joining a VDI team of 25 highly qualified colleagues operating from China, Denmark, the Czech Republic and the Philippines. We work as an integrated team that handles all tasks, requests, incidents etc. and have shared responsibilities. We work together in an informal way where we exchange ideas and help each other across country and technology borders.

The VDI Operations team is part of IT Operations Services responsible for everything from infrastructure and applications to complete orchestration and support of our customers’ IT solutions. Our work processes are based on best practice and our procedures follow ITIL standards (IT Infrastructure Library).

What do you bring with you?

You are experienced in operation of application virtualization on Citrix and related technologies. You have detailed knowledge of OS, especially in relation to the optimization in virtual environments. It is your asset if you have a broad knowledge of storage, network, server hardware and security (antivirus, firewall).

As an experienced Citrix support specialist you will be probably familiar with most of the following technologies:

- XenDesktop/XenApp 6.5 and above

- Provisioning Services

- Netscaler

- Access Gateway

- Microsoft AD / GPO

- Microsoft App-V

Soft skills:

- Analytical thinking

- Ability to break down complex problem and find the root cause

- Ability to work on multiple tasks in parallel while making the right prioritizations

- Communication in English (advanced level both spoken and in writing)

Employee benefits
We offer an attractive salary package according to your experience and seniority. Your dedication and results are additionally rewarded with personal performance bonuses.

We also offer you:

The opportunity to work in a multicultural company

Friendly and dynamic work environment

Educational courses & training

Opportunities to learn and grow within a company or in other areas like soft skills, leadership, etc.

Holidays 5 weeks

Sick days


Cell phone

Meal vouchers

MultiSport card enabling free entry to over 250 sport facilities in Prague


Flexible start/end of working hours

Occasional work from home

Foreign business trips

Language courses of Czech for foreigners

Fresh fruit and tea/coffee in the office

Corporate Events (Friday breakfasts, Friday bars, Kick-off party, Summer party)

Application deadline 01/12/2017

About NNIT


NNIT is a fast-growing IT company with ambitious goals. We supply IT services to large enterprises, the public sector and the life science industry - customers that demand high levels of quality and security.

At NNIT, you can make your mark on some of the most challenging projects in the IT industry, on our journey forward as a company, and on your own career.

We take on the responsibility for our clients' IT as if it were our own, and we live our values every day, so you should be able to see yourself in them. We are: Conscience driven. Value adding. Open and honest.

We regard diversity as a strength and support equal opportunities for all. We encourage applications from people of all ages, genders, religions and ethnic backgrounds.

Katerina Zajickova

HR Consultant

+420 770 141 359

Løbende ansøgningsfrist

Udlandet (øvrige)
Teknik & Teknologi
IT - Hardware
IT - Netværk & Telekomm.
IT - Software
Rådgivning & Support
Fejlmeld opslaget

Opslag oprettet d. 16.08.2016, sidst opdateret d. 16.08.2016

NNIT A/S - hurtig overblik

Leveret af KarriereVejviser.dk

IT advisory, development and operations with a strong focus on life sciences, finance, the public sector and large enterprises with equally high demands on quality and security.

Østmarken 3A
2860 Søborg
Denmark (Søborg, Aarhus, Silkeborg), Switzerland, Germany, Czech Republic, the Philippines, China and the US.

IT & Tele

Vær med til at gøre verden mindre!

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