Automation Support Engineer to Aasted!

Aasted is on an exciting growth journey and now you have the opportunity to join a international market leading company. Do you have a solid Technical and software skills and are you passionated about providing the best possible customer experience? Then you might be the next Automation Support Engineer for Aasted!

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Company: AASTED ApS

City: Farum

Job Category: Technology

Extent: Full time, 37 hours per week

Start date: ASAP

Type of work: Recruitment

About the role
Aasted is a sustainable, Danish family-owned company and a worldwide market leading manufacturer of production solutions within the chocolate, bakery, and confectionery industries. At Aasted, they value a flat work structure where input and creative ideas from employees are more than welcome. Aasted continuously aims to be an including and flexible workplace, with a friendly and professional culture.

As a Automation Support Engineer, you will become a part of Aasteds Customer Service Team, which is a part of their Aftersales Area . The team´s main focus is supporting Aasted's Customers and their equipments, delivering the best viable solutions and experiences. Here you will take on the responsibility for customer support and selling services to customers around the world, as well as participating daily in operating the 24/7 support line from their head quarter in Farum. You will work closely with colleagues across the organization, so it´s important that you possess the ability to work effectively both independently and as a part of a team.

You are offered

• Being a valuable part of a market-leading company in high growth
• Opportunities for personal and professional development
• A healthy canteen run by Meyers Kantine
• Becoming part of a company with a strong focus on sustainability

Work tasks

• Executing remote IO tests at production sites
• Perform remote inspection, process optimization and troubleshooting on equipment at production sites.
• Develop weekly status report on the work performed and the related projects and share these with the Customer Service team.
• Participate in visits to potential new customers and share knowledge on software solutions and service deals
• General support to Aftersales customers, including documentation of work related to various installation projects and support to 24/7 customer support team.

We are looking for

• Someone with experience from a similar position, preferably as a Field Service Automation Engineer
• Someone with 3-5 years experience in electronic systems in general with either Rockwell or Siemens. (Servo, PLC and HMI programming skills required)
• A minimum of 2 years’ experience in service and software support automation
• Experience in remote troubleshooting via systems like Secomea, TeamViewer or similar systems
• Experienced IT user with e.g. Microsoft Office and ERP systems
• An out-going personality who can communicate effectively and is motivated by giving customers and partners a good and professional service.
• Someone who masters English - both spoken and written.

It is meritorious if you have

• Degree within engineering, preferably in Automation or Marine engineering
• Experience with Microsoft Dynamics Axapta
• Knowledge of equipment for the baking or chocolate industry

To succeed in the role, your personal skills are:

• Service-minded
• Problem solver
• Communicative

Our recruitment process
This recruitment process is handled by Academic Work and it is our client’s wish that all questions regarding the position is directed to Academic Work.

Our selection process is continuous and the advert may close before the recruitment process is completed if we have moved forward to the next phase. The process includes two tests: one personality test and one cognitive test. The tests are tools to find the right talent for the right position, to enable equality, diversity, and a fair process.

AASTED ApS
A worldwide market leading manufacturer of production solutions within the chocolate, bakery, and confectionery industries.

For more than 100 years, Aasted has been the market leader in equipment and facilities for chocolate production all over the world. In the portfolio of clients are both smaller local, as well as several of the world's largest global FMCG players.

They are on a constant journey, driven by curiosity. Their curiosity has enabled them to challenge what has hitherto been known in chocolate production. Aasted has gotten used to questioning the impossible — and making it possible. They are constantly launching a wide range of cutting-edge and patented solutions for their customers, helping each one achieve their unique vision.

Get directly recruited to AASTED ApS
When you apply to this application, you will get hired by our partner. This means that you can relax while we take care of the application process.

Do you have questions about this job?
Alfheidur Bjarnadottir or a colleague in the recruitment team will gladly answer you on [email protected] Please specify advert-ID in your email: 15103494