Senior Digital Strategy Consultant

IBM Danmark ApS


Senior Digital Strategy Consultant

Introduction to IBM Interactive Experience (iX)

IBM iX is a next-generation services organisation dedicated to creating personalised experiences. Using IBM Design Thinking, advanced analytics and a deep understanding of customers’ want and needs, we work closely with clients across industries to design the future user experience, business models and value propositions to connect with customers, employees and stakeholders in meaningful ways at every interaction and with the technology platforms and applications needed to keep pace with rapid digital change.

Our services span digital and interactive strategy, creative and design, operations and technology strategyto implementing scalable digital, commerce, analytics, mobile and wearable platforms. We think bigger than an agency and more creatively than a consultancy and we have the power to integrate the whole system.

The job and responsibilities:

The Senior Digital Strategy Consultant will be working with large clients on how to digitally transform and reinvent their businesses to deliver an improved, differentiating and value adding customer and employee experience based on data insights and the latest cognitive technologies. You will workwith colleagues from IBM iX, IBM Industry Leaders and other IBM colleagues in selling and delivering digital transformation projects to IBM clients.

Main work location will be IBM office in Brøndby and client locations

Main responsibilities are:

Inspire, advise and work with clients to create a vision of what their future customer and employee experience should look like leveraging the latest digital technologies

  • Develop and implement digital strategies spanning Commerce, Marketing, Mobile, Customer Service etc., based on data and insights
  • Work with clients to define the business objectives and business case driving the transformation and prioritise initiatives in a road map
  • Scope, plan and lead all digital strategy project activities from visioning and strategy to creative development and implementation
  • Run co-creation sessions and facilitate workshops with clients and IBM iXteams to develop thevision for the future customer and employee experience incl. developing customer journeys, digital and experience strategy, transformational road map, business case and capability assessment
  • Manage client relationships, support sales activities and identify new business opportunities
  • Leverage IBM Design Thinking and Agile in developing and delivering projects

Desired skills and experience:

6-8 years professional experience and a proven track record in working with large clientson developing and implementing digital strategy and customer and employee experience strategies across either Commerce, Marketing or Mobile platforms

  • Inspire and advise clients on best practice in delivering a superior differentiating customer experience across channels leveraging data and customer insights
  • Trustworthy advisor to client top management
  • Hands on experience in implementing either eCommerce/CMS, Marketing Automation and/or Mobile Applications
  • Master Degree in Business Administration or equivalent
  • Industry expertise within Retail, Consumer, Banking, Insurance, Travel &Transportation, Public, Life Science and Healthcare, Communications or Energy &Utility
  • Fluent in spoken and written Danish and English
  • Team player, strong project management skills, able to lead from the front
  • Enjoys a high paced environment with ability to manage many tasks at the same time
  • Focused on delivering high quality work and motivated by developing new innovative solutions for clients
  • Desire to work in an international environment and working with IBM iX colleagues in other countries
  • Experience with As-Is assessment of eCommerce, Marketing and Mobile applications and recommendations on To-Be applications is a plus

More about IBM iX:

  • IBM iXis part of IBM Digital Strategy &iX and is the digital unit in IBM Global Business Services which is one of the largest consulting companies globally
  • IBM iX has been ranked globally by Advertising Age as the Largest Digital Agency Network in the World in 2014.
  • Econsultancy has named IBM iX the UK’s largest digital agency in its Top 100 Digital Agencies Report, 2016.
  • We have global partnerships with Adobe, SAP, Microsoft, Salesforce, Oracle, and Apple
  • Offices in Denmark in Aarhus and Brøndby

Required Technical and Professional Expertise

Preferred Technical and Professional Expertise

Employment Type


State / Province

City / Township / Village

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Løbende ansøgningsfrist

Marketing & Business
Teknik & Teknologi
Bank & Forsikring
Data & analyse
IT - Software
Internet & Multimedia
Rådgivning & Support
Fejlmeld opslaget

Opslag oprettet d. 05.07.2017, sidst opdateret d. 01.08.2017

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IBM Danmark ApS er landets førende virksomhed inden for informationsteknologiske produkter, løsninger og serviceydelser. De primære forretningsområder ligger inden for netværksløsninger, systemintegration, service- og konsulentvirksomhed. IBM er i stand til at levere totale løsninger, der bygger på IBM's produkter og teknologi.

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